How to move from us

A simple and transparent off-boarding process
If you decide to stop using ObjectiveTop services or move to another provider, please follow the steps below to ensure a smooth and orderly transition.

Provide your project details

so we can build your website`s homepage, upfront and with no strings attached.This form usually takes 5 minutes to complete.
United Kingdom+44
How do you prefer to get in touch?*

Google Business Profile details

The following Google Business Profile (GBP) fields will provide us with a better understanding of your local business footprint.

Website and mail

Please provide some details regarding your web status.
If you have a website you like, please mention the domain name of this website.
Think here about the number of employees that need to have work email addresses; you might already have a number of those in use. Do you need more?

Web design

This is just the starting point. We will get in touch to build on your choise
Drag and drop files here or Browse Max file size: 512MB
This will make your website unique and bring your customers to your venue even before they have met you! Please provide high definition ( and high quality ) pictures from the outside and inside of your location, pictures of your products, of your team members and of your team while at work. Make sure you have the legal rights to use them for your business purposes.
Terms of Service*
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
  • Please inform us before your next billing cycle;
  • This prevents automatic renewal and future charges;
  • Partial months and mid-cycle cancellations are not refundable;
  • Your website and services remain active until the end of the paid billing period, unless you have not changed the DNS to point to your new provider.

Objectivetop.com websites run on our licensed Joomla-based framework and cannot be transferred, exported, or migrated to another host.

Before your subscription ends, you must save any content you wish to keep, including:

  • Text and copy you provided;
  • Images and videos you supplied;
  • Any custom copy or artwork purchased as a one-off.

Important:

  • We do not provide website files, databases, backups, templates, or source code;
  • Your new provider will build a new website in their own system (similar to Wix, Squarespace, and other subscription platforms).

If your email is hosted by ObjectiveTop:

  • Back up your inbox, sent items, and folders;
  • Request a full email export if needed (standard hourly rate may apply).

Once the subscription ends:

  • The hosting account is deleted;
  • Email data cannot be recovered.
  • Your new provider will supply DNS instructions;
  • Update DNS settings via your domain registrar (GoDaddy, IONOS, Namecheap, etc.).

ObjectiveTop does NOT manage:

  • Domain registrations;
  • Renewals;
  • Transfers or ownership.

You must maintain full access to your registrar account at all times.

At the end of your paid billing period:

  • Your website will go offline;
  • Hosting and related services are discontinued;
  • Licensed frameworks, templates, and extensions remain the property of ObjectiveTop Ltd;
  • No migration files or transfer rights are provided.

You are solely responsible for saving your content before cancellation.

  • No refunds or credits apply for unused days;
  • ObjectiveTop is not responsible for delays caused by late notice or missing backups;
  • Third-party platforms (registrars, Google, email providers) operate independently of our services.

Provide your project details

so we can build your website`s homepage, upfront and with no strings attached.This form usually takes 5 minutes to complete.
United Kingdom+44
How do you prefer to get in touch?*

Google Business Profile details

The following Google Business Profile (GBP) fields will provide us with a better understanding of your local business footprint.

Website and mail

Please provide some details regarding your web status.
If you have a website you like, please mention the domain name of this website.
Think here about the number of employees that need to have work email addresses; you might already have a number of those in use. Do you need more?

Web design

This is just the starting point. We will get in touch to build on your choise
Drag and drop files here or Browse Max file size: 512MB
This will make your website unique and bring your customers to your venue even before they have met you! Please provide high definition ( and high quality ) pictures from the outside and inside of your location, pictures of your products, of your team members and of your team while at work. Make sure you have the legal rights to use them for your business purposes.
Terms of Service*
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Need Help Before Leaving?

If you are unsure about the steps or want guidance:

  • We can clarify what needs to be saved;
  • We can assist with email exports or DNS changes (billable if applicable).

Contact us before your billing date to avoid service disruption.